Companies located in the European Union are able to order tax free if they are providing a valid EU VAT # number.
If you specify a EU VAT #, we are obliged by law to check EU VAT # during the order process. We are using the "VIES" service provided by the European Union.
My EU VAT tax number is not recognized / flagged invalid
You can manually check your VAT # using the link http://ec.europa.eu/taxation_customs/vies/?locale=en and see if it is recognized as a valid tax number.
We cannot process your EU VAT # until the VIES service is officially recognizing it as a valid EU VAT tax number. - We ask for your understanding.