In case you are requested to submit sensitive documents (forms, personal id, company documents) to COMODO, kindly use this secure link: https://comodoca.secure.force.com/ComodoKnowledgeBase/Com_KnowledgeWeb2Casepage
Important: Please always provide your SSL Order ID (not to be confused with SSL ID!). Your SSL Order ID is shown on the details page of your SSL certificate inside your InterSSL account.